Travel instruction is a new and growing profession and practice. Travel trainers teach people skills and provide them with information they need to use fixed-route public transit safely and independently. Training usually involves a classroom component followed by hands-on practice. This practice might take place in either a simulated environment (e.g., with inactive buses and fare machines), a real-world scenario, or some combination of these. Travel training can be offered to passengers on a one-to-one basis or in groups.
Travel trainers might be employed not only by public transportation agencies and their contractors, but also by schools, senior centers, nonprofits, and other organizations. Certified Travel Trainer credentials are available to travel training professionals and volunteers from a number of professional agencies such as Easter Seals Project Action and the Center for Urban Transportation Research (at the University of South FL).
More information is available from a number of organizations active in the field.
- National Center for Mobility Management
- Easter Seals / Project Action
- Community Transportation Association of America
- Transit Cooperative Research Program
- Association of Travel Instruction
- National Aging and Disability Transportation Center