Springwell Medical Escort & Volunteer Driver Program

Springwell?s volunteers provide seniors with escorts to medical appointments. Medical Escorts can provide a ride and they can give minimal assistance getting into and out of a car and into the medical facility. Medical Escorts wait during the appointment and provide companionship. Springwell requires one-week?s notice so they can match a volunteer with the ride. Springwell is a private, non-profit organization.

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Springwell Medical Escort & Volunteer Driver Program

Who can use this option?

Patients traveling to and from medical appointments only, 60 years of age or older. Residents of Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley or Weston. Those who are unable to get to medical appointments independently or unable to use other transportation services available through Springwell. There is no income requirement.

How much does it cost?

Free – no charge. However, a donation of $4.00 for each one-way trip is requested. Participants will receive a monthly statement with a suggested donation. The passenger is responsible for parking fees and/or tolls. Volunteers do not accept payments or tips.

When is this option available?

Appointments must take place on weekdays between 10 AM and 1 PM. No holiday or weekend service is available.

How far ahead do you need to plan?

14 days (2 weeks) in advance

What accommodations are available?

An escort/companion is permitted to travel with the passenger. Passengers must be able to get into and out of a regular car with minimal assistance. Light, folding walkers may be accommodated at the driver's discretion.

Contact details

Phone: (617) 926-4100 TTY: (617) 923-1562 Fax: (617) 926-9897 Email: inforef@springwell.com Web: http://www.springwell.com/service/ medical-escort Postal mail: 307 Waverley Oaks Road, Suite 205, Waltham, MA 02452

Service Area

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Service Types

Curb-to-curb

Springwell Medical Escort & Volunteer Driver Program

Springwell has more than 30 years of experience working with volunteers. Our Medical Escorts are carefully screened, trained, and matched with seniors. They come from all walks of life and include professionals, retirees, students, and newcomers who want to make a deeper connection with their community.

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