Lyft Ride-hailing App
|Who can use this option?||
Anyone who is able to ride in a standard car or SUV can use this service. Either you or a trusted loved one must have a smartphone (preferred) or Internet-connected tablet with the Lyft app installed and a credit card on file. Both very short and long-distance journeys are available, depending on driver availability.
|How much does it cost?||
Costs vary depending on how far you travel and which options you choose for your ride (e.g., private, shared, luxury, etc.).
|When is this option available?||
Available 24 hours a day, 7 days a week, including weekends and holidays, depending on driver availability.
|How far ahead do you need to plan?||
No advance planning required.
|What accommodations are available?||
Vehicles are generally not wheelchair accessible. However, the promotional code "ACCESS" will allow you to order a wheelchair accessible vehicle if one is available. Wait times for these are usually close to an hour.
On the Web: http://www.lyft.com/cities/boston Customer support: help.lyft.com/hc/en-us Customer support contact form: help.lyft.com/hc/en-us/requests/new The app can be downloaded via your device?s app store or on iTunes. Critical Response Line: (855) 865-9553 (to be used only if you feel your safety is threatened–after you call 911!)