Temporary program in place to support former Busy Bee customers in Greater Boston

A company called Busy Bee once provided low-cost or free medical transportation during business hours to seniors throughout Greater Boston. Unfortunately, last month, they announced that they were going out of business effective immediately. This announcement left many seniors struggling to get to their medical appointments.

Springwell is the Area Agency on Aging that covers Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, and Weston. They recently put together a plan to help support seniors who formerly would have relied on Busy Bee for medical transportation during the week.

“Since learning of the unfortunate news that Busy Bee is no longer able to provide transportation services, Springwell has been looking for a different way to provide medical transportation. As a temporary solution, Springwell will be offering rides from two local taxi companies for medical appointments from June 15, 2017 through September 30, 2017,” reports Laura Vanderhill, Springwell’s Associate Director of Community Services.

“There is no charge for the taxi ride, but riders may voluntarily contribute a donation towards the cost of the service.”

Springwell has sent out to recent Busy Bee customers a TAXI RIDES information sheet, which explains eligibility criteria and information about how to book a ride. Customers were also sent information about other transportation resources in their communities.

Springwell is working hard to identify a service provider to take over Busy Bee’s contract beginning in October, 2017.

Please contact Springwell directly if you have any questions.

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