Springwell Medical Escort & Volunteer Driver Program

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Springwell’s volunteers provide seniors with escorts to medical appointments. Medical Escorts can provide a ride and they can give minimal assistance getting into and out of a car and into the medical facility. Medical Escorts wait during the appointment and provide companionship. Springwell is a private, non-profit organization.

Who can use this option?
  • Patients traveling to and from medical appointments only
  • 60 years of age or older
  • Residents of Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley or Weston
  • Those who are unable to get to medical appointments independently or unable to use other transportation services available through Springwell
How much does it cost? Free, but a donation of $4.00 for each one-way trip is requested. The passenger is responsible for parking fees and/or tolls. Participants will receive a monthly statement with a suggested donation.

Volunteers do not accept payments or tips.

When is this option available? Appointments must take place on weekdays between 10 AM and 1 PM. No holiday or weekend service is available.
How far ahead do you need to plan? 14 days (2 weeks) in advance
What accommodations are available? Passengers must be able to get into and out of a regular car with minimal assistance. Light, folding walkers may be accommodated at the driver's discretion.
Notes Springwell has more than 30 years of experience working with volunteers. Our Medical Escorts are carefully screened, trained, and matched with seniors. They come from all walks of life and include professionals, retirees, students, and newcomers who want to make a deeper connection with their community.
Contact Details Call (617) 926-4100 during business hours. Provide your name, telephone number, appointment information (date/time/approximate length) and pick-up/drop-off location.

Phone: 617-926-4100
TTY: 617-923-1562
Fax: 617-926-9897

Email: inforef@springwell.com

Website (includes an online inquiry form at the bottom of the page)

307 Waverley Oaks Road, Suite 205
Waltham, MA 02452