|Who can use this option?||Veterans are primarily referred through their local Veterans’ Services Officer (VSO).
Trips must originate within Norfolk County. Drivers will take Veterans to healthcare providers in and around Norfolk County, including VA Hospitals in Brockton, Jamaica Plain, and West Roxbury.
Although medical appointments take priority, rides may also be available for non-medical trips.
|How much does it cost?||Rides are provided at no charge to the passenger. (Mileage reimbursement is funded by the Norfolk County Commissioners and Senior Corps.)|
|When is this option available?||Volunteer drivers use their own vehicles; trip times are flexible within reason.|
|How far ahead do you need to plan?||A live scheduler is available Monday – Friday, 8:00-4:00pm excluding holidays. If you call outside these hours, please leave a message and your call will be returned as soon as possible.
Please give as much advance notice as possible when you need a ride, and let us know if you have a recurring need.
|What accommodations are available?||Veterans must be able to get in and out of a car under their own power, and be able to walk unassisted to and from the vehicle, their residence, and the healthcare facility.
Those using walkers, canes, crutches, light-weight wheelchairs or oxygen tanks are eligible for service; however, if they need assistance walking or handling any of this equipment, they're required to be accompanied by another person who can provide assistance (e.g., a loved one or a medical escort).
Pets may be accommodated by volunteer drivers at their discretion. When your driver first calls you to make arrangements, be sure to ask if your pet is welcome in the vehicle.
|Notes||RSVP staff will collect your contact information and transportation needs and will reach out to volunteers in your area to find a ride. If a volunteer is available, that volunteer will call you within 24 hours to arrange pickup. If a volunteer cannot be found, RSVP staff will let you know within 24 hours.|
|Contact Details||Telephone: 781-329-5728