The Brookline Senior Center is pleased to announce that they are now able to offer free transportation for eye care appointments. This program operates under the auspices of the HELP Program (Brookline’s subsidized home care program for seniors). ...continue reading "iCare program helps Brookline residents get to eye appointments"
by Jane Gould, Ph.D.
My colleagues and I teach seniors how to use rideshare services like Uber and Lyft. I grew up in a town where there was no bus service or taxi service. It also lacked for bike lanes or sidewalks. If you did not have a car, you had no mobility. ...continue reading "Smartphones for Seniors!"
We received an email recently asking for some data:
I would like to know the percentage (and number) of non-driving residents in Greater Boston. Can you help?
Now, we don't compile numbers on this, although organizations like Massachusetts Smart Growth Alliance or MassDOT do. However, we took a stab at giving his emailer an answer, based on data that were available to the public. Here's how we replied. ...continue reading "How many of our neighbors in Greater Boston don’t drive?"
Those of you who came to our fabulous Ice Cream Social in June will remember our discussion of the many car-free day trips available to seniors from Brookline (MA). One of the many exciting trips we discussed was taking the Amtrak Downeaster to Maine. It's since been pointed out to us by an intrepid senior that once you're at the Amtrak station in Portland, it's about 3 miles from the station to downtown. For this leg of your journey, you have several options. ...continue reading "Local Transportation in Portland, Maine"
Unfortunately, customer service support has always been notoriously difficult to get from Uber. Now, by withdrawing from offering all help via phone or email, they've actually made it harder to get help when you need it. And it's even more difficult if you're not one of their registered customers. ...continue reading "Uber customer service says they’re “here to help”… but are they?"
A company called Busy Bee once provided low-cost or free medical transportation during business hours to seniors throughout Greater Boston. Unfortunately, last month, they announced that they were going out of business effective immediately. This announcement left many seniors struggling to get to their medical appointments.
Springwell is the Area Agency on Aging that covers Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, and Weston. They recently put together a plan to help support seniors who formerly would have relied on Busy Bee for medical transportation during the week. ...continue reading "Temporary program in place to support former Busy Bee customers in Greater Boston"
We have expanded, revised, and added information to the TRIPPS Resource Guide! Now you can find information about new ride-hailing apps like Safr and entries on connecting to the airport and trains, grocery store delivery services, and apps for tracking fixed route transit systems like the MBTA buses and trains. This robust print publication can be found in PDF form here.
Dozens of MBTA apps are available out there for commuters and passengers. But now, only one — the aptly named Transit App — has the Massachusetts public transportation agency's official endorsement. ...continue reading "Transit smartphone app makes using the T a breeze"
We received a message recently from a senior who had been using the Uber smartphone app to hail rides around town. ...continue reading "Contacting customer service at Uber"