Author: TRIPPS

How many of our neighbors in Greater Boston don’t drive?

We received an email recently asking for some data: Dear TRIPPS, I would like to know the percentage (and number) of non-driving residents in Greater Boston. Can you help? Now, we don’t compile numbers on this, although organizations like Massachusetts Smart Growth Alliance or MassDOT do. However, we took a stab at giving his emailer an answer, based on data that were available to the public. Here’s how we replied. Share this post on social media:

Uber customer service says they’re “here to help”… but are they?

Unfortunately, customer service support has always been notoriously difficult to get from Uber. Now, by withdrawing from offering all help via phone or email, they’ve actually made it harder to get help when you need it. And it’s even more difficult if you’re not one of their registered customers. Share this post on social media:

Temporary program in place to support former Busy Bee customers in Greater Boston

A company called Busy Bee once provided low-cost or free medical transportation during business hours to seniors throughout Greater Boston. Unfortunately, last month, they announced that they were going out of business effective immediately. This announcement left many seniors struggling to get to their medical appointments. Springwell is the Area Agency on Aging that covers Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, and Weston. They recently put together a plan to help support seniors who formerly

Safr app bills itself as “Ride-Hailing for Women”

UPDATE: Significant developments have emerged in the story of this ride-hailing company. See the Boston Globe or Patch for details. We may be seeing some movement on the planned launch of the innovative Safr ride-hailing app, which is very similar to other ride-hailing apps like Uber or Lyft but will offer only female passengers rides in cars driven only by women. According to the Boston Globe, Safr is now “organizing private tests in Boston and