Two recent updates to the MBTA service have been life-changing–or at least day changing!–for many of us that use public transit regularly: changes to the Silver Line and Signage.
My colleagues and I teach seniors how to use rideshare services like Uber and Lyft. I grew up in a town where there was no bus service or taxi service. It also lacked for bike lanes or sidewalks. If you did not have a car, you had no mobility.
The Massachusetts Executive Office of Energy and Environmental Affairs and Department of Transportation are hosting a series of four listening sessions on the challenge of reducing greenhouse gas emissions from the transportation sector.
We invite you to read our Fall 2017 Newsletter, for all the latest on the TRIPPS program!
We received an email recently asking for some data: Dear TRIPPS, I would like to know the percentage (and number) of non-driving residents in Greater Boston. Can you help? Now, we don’t compile numbers on this, although organizations like Massachusetts Smart Growth Alliance or MassDOT do. However, we took a stab at giving his emailer an answer, based on data that were available to the public. Here’s how we replied.
Starting in July 2017, customer service inquiries to the MBTA are being answered not by MBTA employees, but by employees of a for-profit Salisbury, North Carolina corporation that was fined $100,000 by the MBTA in May 2017 for “a series of contract violations.”
Those of you who came to our fabulous Ice Cream Social in June will remember our discussion of the many car-free day trips available to seniors from Brookline (MA). One of the many exciting trips we discussed was taking the Amtrak Downeaster to Maine.
Unfortunately, customer service support has always been notoriously difficult to get from Uber. Now, by withdrawing from offering all help via phone or email, they’ve actually made it harder to get help when you need it. And it’s even more difficult if you’re not one of their registered customers.
At a board meeting on June 26, 2017, the MBTA provided more detail on its plans for installing new, federally-mandated crash prevention measures.
A company called Busy Bee once provided low-cost or free medical transportation during business hours to seniors throughout Greater Boston. Unfortunately, last month, they announced that they were going out of business effective immediately. This announcement left many seniors struggling to get to their medical appointments. Springwell is the Area Agency on Aging that covers Belmont, Brookline, Needham, Newton, Waltham, Watertown, Wellesley, and Weston. They recently put together a plan to help support seniors who formerly